The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Team Leader Cashiers (Central).

Key Responsibilities:

• Identify billing anomalies and escalate to the Team Leader and Manager for appropriate action;
• Analyze and identify claims received by staff ensuring that it is accurate;
• Receive and analyze customers queries;
• Accurate daily receipt of all cash /cheques received for bills and any other payment for services provided by EFL;
• Accurate cash/cheque counting to ensure that the amount is balanced with the Gentrack reports;
• Carry out an investigation to identify revenue leakage when serving customers;
• Precise updates of deposit books for cash /cheques received to be banked;
• Manage daily taking and ensure the safe & and secure keeping of the daily takings;
• Disbursement of funds for credit balance refunds to Customer;
• Disbursement of funds for petty cash for properly authorized petty cash vouchers;
• Proper and safe filing of records associated with Gentrack and manual receipt;
• Responsible for the opening & and registration of all cheques mailed and at late drop box;
• Strictly adherence to all approved processes;
• Make the decision to act in scenarios at a certain time in the absence of superiors;
• Balance all day-to-day cash and cheques with Gentrack transactions;
• Carry out any other duty assigned by the Team Leader and other duties assigned within the SBA;
• Must be a Team player.

Key Requirements:

• A Diploma in Business Studies/Accounting or a Diploma in a similar discipline;
• Experience in a similar role. 2-3 of experience would be an advantage;
• Must have comprehensive experience in Gentrack Billing system and standard Microsoft applications software.

EFL IS AN EQUAL OPPORTUNITY EMPLOYER