17 March 2023

The positions will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Team Leader Revenue Services.

Key Responsibilities:

  • Run and print CFI report and monitor implementation by the Meter readers and update system accordingly;
  • Do Data Entry; work on billing Queues, work on overdue and unbilled reports;
  • Compiling daily reconnection report and attending to Reconnection Service orders and close SOA promptly and on daily basis;
  • Liaise with Contact Centre on over 24 hours reconnection report and ensure no reconnection remains overdue beyond the 24 hours guideline;
  • Update Billing system- customer database on Meter reader comments of meter status and other related information such as RCM and disconnection fees;
  • Organize disconnection of dishonored cheques and update system accordingly;
  • Monitor implementation of Meter reading, Disconnection and Reconnection schedule;
  • Bill Audit – Random Check at least 10 installations to ensure all books are billed daily and highlight any books not billed;
  • Process all Streetlight billing every month end assist in all queries and general billing enquiries through Customer Services Inbox;
  • Work on meter change CMF received from other respective departments;
  • Will populate data for the daily update NO Read Report and action comments;
  • Populate Revenue Services meter reading template on daily and monthly basis;
  • Organize monthly reports to be submitted to the Team Leader;
  • Carry out data integrity and reconciliation analysis for all solar/IPP customers monthly and provide monthly report for FMIS reporting and EFL management.;
  • Create and maintain vendor folders for all solar suppliers. The folders should contain full updated information such as approved load by EFL, solar connected capacity, generating Licenses, etc.;
  • Assist follow up and maintain legal contract between all new and existing solar customers and EFL upon expiry and new solar customers;
  • Provide export reading and export consumption to solar suppliers to prepare monthly solar export units invoice;
  • Follow up on monthly invoices from all solar and IPP customers and reconcile with our monthly solar import data;
  • Reconcile all IPP and solar customers export consumption and prepare requisition for payment;
  • Follow up with finance and update customer once payment is ready for collection or get payment deposited to vendor’s bank account and send payment receipts;
  • Provide monthly accrued amount to Finance, liaise with   for solar payments;
  • Provide monthly report for management on growing solar customers;
  • Attend all queries by suppliers or management in relation to IPP and solar export;
  • Process free electricity for all EFL accounts.

Key Requirements:

  • A Degree in Business Studies, Accounting/Economics or Diploma in Business Studies, Accounting/Economics from a recognized tertiary institute will be an added advantage
  • At least 3 years’ experience in a similar role.
  • The person must have experience in the Billing system and standard Microsoft applications software.

All applications must reach EFL no later than 4:00pm Monday 3rd April 2023.

All applications will not be acknowledged and only shortlisted applicants will be contacted regarding an interview. If you have not been contacted by the Energy Fiji Limited, then your application has not been successful and we thank you for your interest in applying.





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