Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Annabel Ducia

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Closing Date: 20/06/2024 at 08:41 AM

Annabel Ducia first joined the Energy Fiji Limited (EFL) in January 2005 as a Workforce & Training Coordinator.

She left EFL in January, 2010 to take up the position of National Manager Customer Services at Telecom Fiji Limited (TFL).

With her vast experience in the communications and the energy sector, and having served in a number of Senior Management positions at EFL & TFL in the areas of Customer Services & Account Management Annabel rejoined EFL as General Manager Customer Services and became part of the Executive Management Group in February 2013.

Annabel has to her credit a Masters in Management from the University of the Sunshine Coast, Queensland, Australia, a Graduate Certificate in Work Place Development from Monash, Melbourne, Australia and a Graduate Higher Technician Certificate in Telecommunications from the Telecommunications Training Centre, Suva, Fiji.