Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Accounts and Billing

Understanding your Bill If you’d like to know the finer details of your bill we’ve explained them here
Account Enquiry Contact our Customer Service Rep or Submit an account enquiry online
Payment Options EFL has the following options at your convenience to pay your electricity bill