Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Your Home

All the information you need to energize and manage your electricity connections to your homes.

EFL follows the AS/NZ 3112 standards for all AC sockets & plugs, which operates at 240V. Please ensure all your home power outlets & electrical appliances conform to this standard. If you have any queries regarding this please contact us on 132333.

Electricity Tariff & Rates Find out how you are being charged for the power you use at home
Accounts & Billing Understanding your bill, account enquiries, how to calculate your bill
Connections Do you need to connect electricity to your home? Find out how.
Save on your Bill Ways to help you save energy and reduce your power bill
Safety at Home Electricity is not to be taken lightly. Tips to help you and your family stay safe when it comes to Electricity at Home