Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Job Vacancies

Job Ref: VAC 106/24
VAC 106/24 – TEAM LEADER STORES (WESTERN)
Closing Date: 29/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Navutu Depot, Lautoka and will report to the Team Leader Inventory Procurement & Supply Chain.

Key Responsibilities:

Lead and manage Navutu Stores through respective stores team members; Manage Navutu inventory levels to KPI & monitor minimum and maximum level; Issue of materials as and when required; Manage national stock level and ordering of materials on timely basis; Monitor and manage Internal Customer KPI’s; Monitor and manage Supplier DIFOTIS KPI’s, Daily Schedule Count (DSC); Monitor and manage timely data ...
Job Ref: VAC 105/24
VAC 105/24 – HUMAN RESOURCES & PAYROLL OFFICER (WESTERN)
Closing Date: 29/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Navutu Depot, Lautoka and will report to the Team Leader Human Resources (Western).

KEY RESPONSIBILITY:              

Take responsibility for the implementation of the EFL Brand when recruiting; Ensure to facilitate appropriate documentation for intake of attachés and temporary positions; Prepare employee folder and ensure it contains all information as per the checklist for all new appointments and that all data are entered correctly into the Pay-Global System; Ensure to prepare requisition for expenditure, claims for cash, ...
Job Ref: VAC 104/24
VAC 104/24 – CREDIT CONTROLLER
Closing Date: 29/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the General Manager Customer Services.

Key Responsibilities:

Prepare debtor management work plans on an annual, monthly & weekly basis, provide management report on debtor days. Debtor management and reconciliation operations.  Aged debtor reporting and analysis of debtor days. Ensure Debtors Management policy is implemented and maintained. Ongoing monitoring and review of consumer security deposits. Ensure accounting procedures and risk management plan developed, monitored and implemented. Accounting procedures to ...
Job Ref: VAC 103/24
VAC 103/24 – CUSTOMER SERVICE REPRESENTATIVE – CONTACT CENTRE (WESTERN)
Closing Date: 29/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s National Control Centre (NCC), Vuda Lautoka Office and will report to the Team Leader Contact Centre (Western).

Key Responsibilities

Analyze and Identify customer inquiries efficiently and accurately from EFL customers and contractors requiring assistance in resolving a particular problem or complaint over the phone; Identify customer problems and offer solutions to customers in regard to General Inquiries, Billing inquiries, Disconnections and Reconnections, New connections or any alternation to their current power connection; Respond to ...
Job Ref: VAC 102/24
VAC 102/24 – CUSTOMER SERVICE REPRESENTATIVE – CUSTOMER CARE – 2 POSITIONS (WESTERN)
Closing Date: 29/07/2024 at 04:00 PM

The positions will be based at the Energy Fiji Limited’s Namoli House, Lautoka Office and will report to the Team Leader Customer Services Western.

Key Responsibilities:

Analyze and Identify customer inquiries efficiently and accurately from EFL customers and contractors requiring assistance in resolving a particular problem or complaint. Identify customer problems and offer solutions to customers in regard to General Inquiries, Billing inquiries, Disconnections and Reconnections, New connections or any alternation to their current power connection Work effectively in a multi-disciplinary team environment where ...