Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.



The Fijian Government is offering free shares in Energy Fiji Limited (EFL) to all domestic electricity account holders who are Fijian citizens residing in Fiji.

While the official registration period closed on 12 June 2018, eligible customers who did not apply during the initial offer period may still submit their applications. All applications received after 12 June 2018 will be considered once the initial batch of applications has been processed.

Becoming a shareholder in EFL is a big financial opportunity. Based on the unaudited net asset value of EFL of $696 million, for the year ended 31st December 2017, the estimated notional value of each share would be approximately $1.40 per share.

‘That means the parcel of 150 shares being offered to non-subsidised customers is estimated to be valued at $210 and the parcel of 250 shares being offered to subsidised customers is estimated to be valued at $350’.

The Fijian Government is proud to be offering an even larger parcel of 250 shares to subsidised customers. EFL pre-paid customers are also eligible for the free share offer.

The value of these shares depends on the value of EFL and its future performance. We note that the net asset value per share is only one form of valuation methodology and that the value of the shares may vary greatly from the estimated notional value. The value of the shares will depend on the future performance of EFL, the ability to trade the shares, the liquidity of the shares on the SPSE, the value of the voting rights of the ordinary shares of EFL, and many other factors. The value of the shares will become more readily accessible once the shares are listed on the South Pacific Stock Exchange (SPSE).

For questions and clarifications, please visit any EFL Customer Care Centre, EFL website:, EFL Facebook Page or contact us on 132 333.

Application Forms are available through the EFL website at and at all EFL Customer Care Centres.

Applications can be submitted using one of the following means:

  1. Apply Online
  2. e-mailed to;
  3. by post to “Share Offer, Energy Fiji Limited, Private Mail Bag, Suva”; or
  4. hand delivered to any of the EFL Customer Care Centres.

Please click on the links below to read the initial offer letters, the offer document and the application form.