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To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Save on your Bill

Using less means paying less. Here are a few helpful inexpensive tips to reduce your energy use around the house.

Save Power in the Living Room

Switch appliances off at the wall

TVs, DVD players, computers & stereos still use energy in standby mode. When not in use, switch these appliances off at the wall.

Use a power board

A power board can supply electricity to multiple appliances at the same time and allows you to switch off all appliances using the same switch.

Use energy-saving bulbs

Change your old light bulbs to energy efficient compact fluorescent (CFL) or Light Emitting Diode(LED) ones.

How many lights are on?

Turn the lights off in the rooms you’re not using.

Do you really need to switch on during the day?

Open up curtains or drapes to make full use of the sunlight


Save Power in the Kitchen

Electric Kettles

Only fill the kettle with the amount of water you need.

Electric Cook-tops

Choose the right size pot when cooking and keep the lid on.

Fridge & freezers

Defrost your freezer regularly.

Keep fridges and freezers in a cool, well-ventilated spot away from the oven and the sun to save electricity.

Keep a clear gap around your fridge so air can circulate freely.


Save Power in the Laundry

Washing Clothes

Only run the washing machine on full load, as this will reduce the number of times you use the washing machine.

Drying Clothes

Avoid using a dryer instead hang your clothes out to dry on a clothes line.