Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Festive Lighting

Don’t let unsafe festive lights ruin your Diwali or Christmas Holidays. Consider buying new decorative lights as they may be safer and more energy efficient than your older ones.

Here are a few tips to ensure your festive lights do not ruin the festivities

Buying

Look for safety marks

Buy from a reputable store

Avoid buying second-hand unless you have them professionally checked first

New lights are transformed down to 24 volt for added safety, or they may be double insulated.

Checking

NEVER insert or remove bulbs when switched on

carefully inspect cables and bulbs for damage

Do not use lights which are damaged, dispose of them safely.

Using

Read and follow the manufacturer’s instructions

Do not use the lights outdoors unless specifically made for such use

Don’t run the cable under carpets or where it can be damaged

Keep lights clear of decorations and other flammable materials

Avoid cables becoming a tripping hazard

Use a stable support when hanging the lights

Don’t leave the lights on when the room is empty. Remember to switch them off when you go to bed and when you go out of the house

Don’t allow children to play with the lights.

Storing

Take care when dismantling and packing the lights not to damage them

Keep them safely stored away out of reach of children

Avoid damp or excessively hot conditions.