Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Maximum Demand Tariffs

These tariffs cannot be accessed by small business customers whose Demand is less than 75KW.

Maximum Demand between 75kW – 500kW

This tariff has a charge for the total amount of electricity used (Energy Charge in kWh), plus a Demand Charge (kW), for the relevant billing period. The demand is a measure of the maximum amount of electricity used at any one time. The chargeable demand in any month is the maximum demand recorded in that month. For customers whose Maximum Demand is between 75kW – 500kW the following tariff is applied.

Demands between 75kW – 500kW Tariff Price – VAT Exclusive
Demand Charge – dollars per kW per month $35.33
Energy Charge cents per kWh per month 27.81 cents
Excess Reactive Energy – cents per kVarh per month 42.95 cents

Maximum Demand > 500kW and < 1000kW

This tariff has a charge for the total amount of electricity used (Energy Charge in kWh), plus a Demand Charge (kW), for the relevant billing period. The demand is a measure of the maximum amount of electricity used at any one time. The chargeable demand in any month is the maximum demand recorded in that month. For customers whose Maximum Demand is more than 500kW and less than 1000kW the following tariff is applied.

Demands between 500kW and < 1000 kW Tariff Price – VAT Exclusive
Demand Charge – dollars per kW per month $37.57
Energy Charge cents per kWh per month 30.26 cents
Excess Reactive Energy – cents per kVarh per month 42.95 cents

Maximum Demand > 1000kW

This tariff has a charge for the total amount of electricity used (Energy Charge in kWh), plus a Demand Charge (kW), for the relevant billing period. The demand is a measure of the maximum amount of electricity used at any one time. The chargeable demand in any month is the maximum demand recorded in that month. For customers whose Maximum Demand is more than 1000kW the following tariff is applied.

Demands > 1000 kW Tariff Price – VAT Exclusive
Demand Charge – dollars per kW per month $39.24
Energy Charge cents per kWh per month 32.70 cents
Excess Reactive Energy – cents per kVarh per month 42.95 cents

Important Notes:

  • kWh = Kilowatt-hour, 1 kWh = 1 unit of electricity.
  • 1 month = 30.42 days
  • Demand Charge is Dollars ($) per kW
  • Energy Charge is Cents (c) per kWh
  • 1 month = 30.42 days
  • Allowed Reactive Energy = 0.62 x Total kWh (for the relevant billing period). Any reactive power which is used over this calculated ‘Allowed Reactive Energy’ figure is considered to be ‘Excess Reactive Energy’ and is chargeable
  • Prices are effective as of 1st October 2019. All Prices are subject to change