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To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

VAC 74/24 - HUMAN RESOURCES & PAYROLL OFFICER - 2 POSITIONS (WESTERN)

19 April 2024

The positions will be based at the Energy Fiji Limited’s Navutu Depot, Lautoka and will report to the Team Leader Human Resources (Western).

KEY RESPONSIBILITY:              

  • Take responsibility for the implementation of the EFL Brand when recruiting;
  • Ensure to facilitate appropriate documentation for intake of attachés and temporary positions;
  • Prepare employee folder and ensure it contains all information as per the checklist for all new appointments and that all data are entered correctly into the Pay-Global System;
  • Ensure to prepare requisition for expenditure, claims for cash, travel and accommodation;
  • Review application, prepare list of suitable candidates (profiling), shortlisting for vacancies, carry out reference checks and prepare interview reports;
  • Support achievement of Human Resources Business KPIs;
  • Establish a human centric management working relationship;
  • Carry out relevant strategic human resources management training;
  • Ability to think beyond the box and make decisions;
  • Ability to find new ways of doing things through process innovation;
  • Provide Payroll services to internal and external customers;
  • Process EFL staffs salaries/wages;
  • Process FNPF contribution to PROMIS and pays on Transactive Banking;
  • Reconcile PAYE, FNPF and monthly deductions;
  • Process File Maintenance on weekly and fortnightly basis;
  • Support achievement of Human Resources Business KPIs;
  • Update Payroll reports;
  • Administration of Staff Leave;
  • Assist with the compilation of monthly reports;
  • Assist in the administration and filling of all correspondence;
  • Establish a human centric management working relationship;
  • Display and encourage EFL image and value standards demonstrated at all times;
  • Ability to think beyond the box and make decisions;
  • Ability to find new ways of doing things through process innovation;
  • Carry out any other duties assigned by the Manager Human Resources or the General Manager Human Resources.

SPECIFIC ROLE RESPONSIBILITY

  • ANALYSIS & TRENDING

    • Assist in the clarification and resolution of a variety of problems through conducting research, considering options, discussion with others, leading meetings and using discretion in relation to sensitive issues.
    • Identify, document and support implementation of business improvements across the HRSBA and the organization.
    • Prepare written reports and briefing papers on analysis, trending and recommendations.
    • Ability to manage time amidst challenging and innovative transformation of EFL and the HRSBA.
    • Ability to research, analyze, develop and make it happen approach.

  • CHANGE MANAGEMENT

    • Ability to visualize a bigger vision for EFL.
    • Manage the impact of assigned projects through implementation of effective change management, including (but not limited to) communication, stakeholder management and training.
    • Contribute to an effective, committed workplace Team that supports a positive and innovative culture.

  • CONTINOUS IMPROVEMENT

    • Identify opportunities for continuous improvement.
    • Review and improve processes, environment and systems.
    • Undertake personal development activities to enhance and develop knowledge of business improvement.
    • Develop and maintain network with other professionals.
    • Ability to be innovative and think beyond the human resources project work.

  • INFORMATION & KNOWLEDGE MANAGEMENT

    • Develop own human resources information sources and knowledge of current and emerging issues relevant to the HRSBA.
    • Build a communication mechanism for a better-informed organization through monthly e-newsletters.

  • PLANNING

    • Contribute to the achievement of the HRSBAs strategic and business goals through the analysis and delivery of initiatives within the plans.

  • POLICIES & PROCEDURES

    • Comply with internal and external organizational policies and procedures.

  • PROJECT MANAGEMENT

    • Assist in the management of projects, project administration and training.
    • Manage large scale sized initiatives with limited complexity and/or business change.
    • Undertake high level project co-ordination and project support responsibilities that contribute to the end-to-end delivery of operational and strategic initiatives projects.
    • Updating of human resources intranet website.
    • Manage innovation framework program administration and provide a mechanism of an evolving and passionate oriented organization.
    • Manage the Employee of the Quarter and Employee of the Year award program systematically.
    • Manage, administer, evaluate, compile and update the human resources Balance Scorecard on a monthly basis.

  • TEAMS & STAKEHOLDERS

    • Participate constructively and positively as a member of the Team in contributing to Team goals.
    • Liaise, negotiate and consult with internal and external stakeholders including staff, contractors and external agencies.

  • OTHER DUTIES

    • Perform other duties as required in accordance with strategic objectives, business plans, workload priorities and performance management plans.

SKILLS KNOWLEDGE & EXPERIENCE

Shapes and Manages Strategy The ability to; understand the reasons for decisions and how they are related to their work, understand the work environment and identify issues that may impact own achievement and contribute to team planning, draw on information from a range of sources and to use common sense to analyze what information is important, anticipate issues that could impact on tasks and identify risks and uncertainties in procedures and tasks that are all important for this role.

Achieve Results The ability to monitor progress against performance expectations in ensuring deadlines are met, communicate outcomes to General Manager Human Resources and HRSBA Managers, apply and develop capabilities to meet performance expectations, demonstrate knowledge of new programs, products or services relevant to the position, work to agreed priorities, outcomes and resources and be responsive to changes in requirements are fundamental to this role.

Build Productive Relationships The capacity to; build and maintain relationships with Team members, other Teams and colleagues, share information with Team members, seek input from others, contribute to Team discussions and ensure that others are kept informed, maintain an awareness of personalities, motivation and diverse qualities, treat people with respect and courtesy and an ability to act on constructive feedback.

Exemplify Personal Integrity and Self-Awareness An ability to; listen when own ideas are challenged, provide accurate advice to colleagues and to check and confirm the accuracy of information prior to release, take responsibility for mistakes and learn from them, acknowledge when in the wrong, seek advice and assistance from General Manager Human Resources and HRSBA Managers when uncertain. Engage with risk by providing accurate information, seeking guidance when required and reporting potential risk issues to General Manager Human Resources.

Communicate and Influence Effectively A demonstrated ability to; structure messages clearly and succinctly orally and in writing, focus on gaining a clear understanding of others comments by listening and questioning for clarity, check that own views have been understood, listen to differing ideas to develop an understanding of the issues that are essential in this role.

ROLE SPECIFIC CRITERIA

  • Demonstrated experience in managing the impact of assigned projects through implementation of effective change management, including (but not limited to) communication, stakeholder management and training.
  • Ability to identify and solve problems; including the ability to analyze and trend HRSBA needs, propose appropriate options and solutions, and/or escalate issues for resolution where required.
  • Demonstrated skills and ability in the support and administration of a HR information system, and/or working knowledge of rostering/scheduling applications, information technology requirements and specifications, trouble shooting and issue resolution to meet service delivery requirements.
  • Knowledge and experience in project delivery, including the ability to coordinate and prioritize tasks as part of a large/complex project.

OTHER KEY COMPETENCIES

PROFESSIONALISM Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, analyze and formulate opinions, make conclusions and recommendations on complex human resources policy and development issues. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

COMMUNICATION Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors’ language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

PLANNING AND ORGANIZING Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

LEADERSHIP Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

MANAGING PERFORMANCE Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

INNOVATION MANAGEMENT Energy Fiji Limited (EFL) is fully committed to fostering an innovation culture, which is stated as one of our core values. EFL is reinventing its approach to adapt to such dynamic business environment by stimulating and unleashing the creative potential of every individual employee at every level to provide innovative solutions to organizational challenges resulting in better customer experience. This can be achieved by developing our people and nurturing them through an embedded innovative culture where they can combine productive resources to develop effective business processes for improved service delivery. The incumbent must foster innovation at its best.

CONFIDENTIALITY

  • The Organization requires that you will not either during or after your employment without the EFL’s written consent divulge any information concerning the EFL’s transactions or affairs which may come to your knowledge during or in the course of your employment with the company.

KEY REQUIREMENTS

  • A Degree in Human Resources Management and Employment Relations from a recognized Tertiary Institute;
  • Knowledge and experience of Accounting and Information technology will be an added advantage;
  • Applicants with some knowledge of Pay Global system will have an advantage;
  • Professional Membership of Fiji Institute of Accountants (FIA), Fiji Human Resources Institute (FHRI) and Australian Human Resources Institute (AHRI) will add value.

EFL IS AN EQUAL OPPORTUNITY EMPLOYER

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