Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Outside the Home

When work outside and around your house always take extra care when working close to your electrical service line or meter box.

Ladders

Exercise caution when using ladders, painting or cleaning near a EFL service line — where the wiring comes into a house or building at the meter. Weatherproofing on the overhead wiring is not insulation. This covering can become brittle and cracked, exposing you to electrical contact.

 Trees

Don’t climb trees near power lines. Keep balloons, kites, fishing lines and aluminum poles away from overhead lines. The lines are not insulated and you could expose yourself to serious danger.