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To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

VAC 96/24 - GRADUATE ELECTRICAL ENGINEER (CENTRAL)

13 June 2024

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Manager Training.

KEY RESPONSIBILITIES:

ANALYTICAL, RESEARCH & STRATEGIC

  • Analyse, trend and identify relevant training gaps pre and post a EFL outage and engage with the relevant Engineers and HODs to discuss the outcomes and keep the Executive Management Team informed;
  • Research, write and develop local training plans to support the strategic business activity;
  • Research, write, develop and implement new training programs;
  • Research, design and implement the Innovation Management Framework Model;
  • Coordinate research, development and implementation of policies, procedures and work instructions;
  • Research, design, develop and manage  simulator training programs including the management of the training program not restricting to international best practices, exhibiting locally and overseas and patenting the final product;
  • Research, design and contribute to a methodical/simulated approach to an energy efficient new construction of the Training Centre in Navutu from planning stages in compliance to international standards not restricting to the ISO Certification and leading to a world class independent Training Centre in the South Pacific.

LEARNING & DEVELOPMENT

  • Identify, design, develop and deliver training needs including training required to meet changes; up skilling and refresher training for existing employees; support development of the workforce and succession planning;
  • Identify and link training need analysis to the individual employee’s growth leading to organizational learning;
  • Source training providers - including management of tenders to provide training; discussions on the contract/supplier agreement and management of the level of service delivered;
  • Ensure that appropriate and relevant training courses are delivered in a timely cost-effective way and in accordance with industry best practice;
  • Monitor the effectiveness of training, ensuring training targets are met and that learning is being transferred from the classroom to the business;
  • Develop a systematic and holistic plan on the implementation of the Apprentices Development Program (ADP);
  • Research, re-design, re-develop and implement the Apprentices Mentorship Program (AMP);
  • Research, re-design, re-develop and implement the Apprentices Alumni Program (AAP);
  • Research and develop a winning strategy leading to the production of top class Apprentices for EFL and the Nation - Fiji;
  • Re-model the EFL Moodle (APP) to suit its current fit to apply application.
  • Assist in the National Training and Productivity Centre (NTPC) Grant Claims Assessment auditing and the delivery of set targets;
  • Conduct Training Needs Analysis for EFL;
  • Coordinate, review, design and implement annual refresher and Authorization Training.

HEALTH & SAFETY

  • Develop the technological strategy to support the evolution of an electronic/digital safety culture in EFL, including the design and development of communication plans;
  • Ensure the highest standards of Health and Safety reporting is operating within EFL and contribute to all investigations and remedial action plans to ensure technically correct and effective outcomes for the employees and the organization.

INNOVATION

  • Research and establish the Innovation Hub;
  • Re-model the EFL Training programs to Innovation Framework;
  • Review and re-design the Training programs as per Training Plan;
  • Facilitate the Innovation Framework Training and develop EFL innovatively.

SPECIFIC ROLE RESPONSIBILITY

  • ANALYSIS & TRENDING

    • Assist in the clarification and resolution of a variety of problems through conducting research, considering options, discussion with others, leading meetings and using discretion in relation to sensitive issues.
    • Identify, document and support implementation of business improvements across the HRSBA and the organization.
    • Prepare written reports and briefing papers on analysis, trending and recommendations.
    • Ability to manage time amidst challenging and innovative transformation of EFL and the HRSBA.
    • Ability to research, analyze, develop and make it happen approach.

  • CHANGE MANAGEMENT

    • Ability to visualize a bigger vision for EFL.
    • Manage the impact of assigned projects through implementation of effective change management, including (but not limited to) communication, stakeholder management and training.
    • Contribute to an effective, committed workplace Team that supports a positive and innovative culture.

  • CONTINOUS IMPROVEMENT

  • Identify opportunities for continuous improvement.
  • Review and improve processes, environment and systems.
  • Undertake personal development activities to enhance and develop knowledge of business improvement.
  • Develop and maintain network with other professionals.
  • Ability to be innovative and think beyond the human resources project work.

  • INFORMATION & KNOWLEDGE MANAGEMENT

    • Develop own human resources information sources and knowledge of current and emerging issues relevant to the HRSBA.
    • Build a communication mechanism for a better-informed organization through monthly e-newsletters.

  • PLANNING

    • Contribute to the achievement of the HRSBAs strategic and business goals through the analysis and delivery of initiatives within the plans.

  • POLICIES & PROCEDURES

    • Comply with internal and external organizational policies and procedures.

  • PROJECT MANAGEMENT

    • Assist in the management of projects, project administration and training.
    • Manage large scale sized initiatives with limited complexity and/or business change.
    • Undertake high level project co-ordination and project support responsibilities that contribute to the end-to-end delivery of operational and strategic initiatives projects.
    • Updating of human resources intranet website.
    • Manage innovation framework program administration and provide a mechanism of an evolving and passionate oriented organization.
    • Manage the Employee of the Quarter and Employee of the Year award program systematically.
    • Manage, administer, evaluate, compile and update the human resources Balance Scorecard on a monthly basis.

  • TEAMS & STAKEHOLDERS

    • Participate constructively and positively as a member of the Team in contributing to Team goals.
    • Liaise, negotiate and consult with internal and external stakeholders including staff, contractors and external agencies.

  • OTHER DUTIES

    • Perform other duties as required in accordance with strategic objectives, business plans, workload priorities and performance management plans.

SKILLS KNOWLEDGE & EXPERIENCE

Shapes and Manages Strategy The ability to; understand the reasons for decisions and how they are related to their work, understand the work environment and identify issues that may impact own achievement and contribute to team planning, draw on information from a range of sources and to use common sense to analyze what information is important, anticipate issues that could impact on tasks and identify risks and uncertainties in procedures and tasks that are all important for this role.

Achieve Results The ability to monitor progress against performance expectations in ensuring deadlines are met, communicate outcomes to General Manager Human Resources and HRSBA Managers, apply and develop capabilities to meet performance expectations, demonstrate knowledge of new programs, products or services relevant to the position, work to agreed priorities, outcomes and resources and be responsive to changes in requirements are fundamental to this role.

Build Productive Relationships The capacity to; build and maintain relationships with Team members, other Teams and colleagues, share information with Team members, seek input from others, contribute to Team discussions and ensure that others are kept informed, maintain an awareness of personalities, motivation and diverse qualities, treat people with respect and courtesy and an ability to act on constructive feedback.

Exemplify Personal Integrity and Self-Awareness An ability to; listen when own ideas are challenged, provide accurate advice to colleagues and to check and confirm the accuracy of information prior to release, take responsibility for mistakes and learn from them, acknowledge when in the wrong, seek advice and assistance from General Manager Human Resources and HRSBA Managers when uncertain. Engage with risk by providing accurate information, seeking guidance when required and reporting potential risk issues to General Manager Human Resources.

Communicate and Influence Effectively A demonstrated ability to; structure messages clearly and succinctly orally and in writing, focus on gaining a clear understanding of others comments by listening and questioning for clarity, check that own views have been understood, listen to differing ideas to develop an understanding of the issues that are essential in this role.

ROLE SPECIFIC CRITERIA

  • Demonstrated experience in managing the impact of assigned projects through implementation of effective change management, including (but not limited to) communication, stakeholder management and training.
  • Ability to identify and solve problems; including the ability to analyze and trend HRSBA needs, propose appropriate options and solutions, and/or escalate issues for resolution where required.
  • Demonstrated skills and ability in the support and administration of a HR information system, and/or working knowledge of rostering/scheduling applications, information technology requirements and specifications, trouble shooting and issue resolution to meet service delivery requirements.
  • Knowledge and experience in project delivery, including the ability to coordinate and prioritize tasks as part of a large/complex project.

OTHER KEY COMPETENCIES

PROFESSIONALISM Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, analyze and formulate opinions, make conclusions and recommendations on complex human resources policy and development issues. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

COMMUNICATION Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors’ language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

PLANNING AND ORGANIZING Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

LEADERSHIP Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

MANAGING PERFORMANCE Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

INNOVATION MANAGEMENT Energy Fiji Limited (EFL) is fully committed to fostering an innovation culture, which is stated as one of our core values. EFL is reinventing its approach to adapt to such dynamic business environment by stimulating and unleashing the creative potential of every individual employee at every level to provide innovative solutions to organizational challenges resulting in better customer experience. This can be achieved by developing our people and nurturing them through an embedded innovative culture where they can combine productive resources to develop effective business processes for improved service delivery. The incumbent must foster innovation at its best.

KEY REQUIREMENTS

  • Bachelor’s Degree in Electrical Engineering from a recognized University, with membership or eligibility for membership of recognized Electrical Engineering Institutions.
  • A valid full Group two (2) Manual Driving License (not provisional) is mandatory.

EFL IS AN EQUAL OPPORTUNITY EMPLOYER

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