Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

VAC 85/24 - DEBTORS OFFICER (CENTRAL)

2 August 2024

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Credit Controller.

Key Responsibilities:

  • Provide revenue collection support for unpaid bills and effectively monitor overdue accounts;
  • Liaise with the Team Leader Revenue Services for disconnection of overdue accounts;
  • Attend to customer queries and provide timely customer liaison services;
  • Communicate to customer on their debt issues and account status;
  • Ensure all overdue accounts are disconnected and special disconnection listing for special areas are actioned on time;
  • Assist in monitoring debt level and risk analysis;
  • Ensure that the EFL’s credit policy is implemented effectively;
  • Carry out any other duties assigned by the Credit Controller.

Key Requirements:

  • Degree in Business Studies, Accounting/Commerce or Diploma in Business Studies, Accounting/Commerce from a recognized tertiary institute;
  • At least two (2) years of experience in a similar position;
  • A valid full Group two (2) Manual Driving License (not provisional) is mandatory.

EFL IS AN EQUAL OPPORTUNITY EMPLOYER

Click here to apply