Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.


22 March 2024

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Regulatory Compliance & Licensing Coordinator.

Key Responsibilities:

  • Accessing, updating and analysing database (manual and electronic) system of current electrical license contractors, and wireman license holders;
  • Photocopying, typing, filing and other relevant clerical duties relevant to licensing;
  • Lodging receipt of license applications & electrical appliances/equipment for approval and certification by Chief  Inspector;
  • Analysis of Contractor performance via Inspection data and updating report and follow up of defect notices;
  • Liaising with Customer Services department on daily dispatches and renewing of contracting/electrical licenses;
  • Answer enquires from customers and electrical contractors on daily work schedules; 
  • Assist in field duties for regulatory field teams when required for urgent faults & requests as and when required;
  • Create permits and new accounts for new power supply applicants as and when required;
  • Update and enter license information into Gentrack Billing System in a regular basis;
  • Assistance and facilitation of applications for Wireman’s Licence and/or Electrical Contractor License certifications and renewals;
  • Filling requisition forms for purchase stationery, equipment and products as and when required;
  • Carry out any other work delegated by the Manager Regulatory and/or Regulatory Compliance Licensing Co-ordinator.

Key Requirements:

  • A Diploma in Business Administration or Applied Computing from a recognized tertiary institution;
  • At least two years’ experience in a similar role;
  • Excellent PC skills and must possess strong interpersonal and communication skills.


Click here to apply