Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Job Vacancies

Job Ref: VAC 124/24
VAC 124/24 – CUSTOMER SERVICE REPRESENTATIVE – CUSTOMER CARE (CENTRAL)
Closing Date: 14/10/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Team Leader Customer Care.

Key Responsibilities:

Identify and handle customer enquiries efficiently and accurately from EFL customers and contractors requiring assistance in resolving a particular problem or complaint. Provide information and assistance to assist customers resolve or better understand their problems or enquiries in relation to billing, new connection, disconnection and reconnection. Work effectively in a multi-disciplinary team environment where work priorities and demands are constantly changing. Utilize ...
Job Ref: VAC 118/24
VAC 118/24 – TRAINEE ELECTRICAL TECHNICIAN DESIGN & PLANNING (WESTERN)
Closing Date: 14/10/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Navutu Depot, Lautoka and will report to the Team Leader Network Design & Planning Western.

Key Responsibilities:

Receive application forms for power supply from Team Leader and process them accordingly for supply connections approvals; Assess the installation details of an electrical installation on the application forms and calculate the electricity maximum demand with reference to Australia and New Zealand standards (AS/NZS 3000:2000 Wiring Rules); Carry out field visits and survey work for network extension ...
Job Ref: VAC 85/24
VAC 85/24 – DEBTORS OFFICER (CENTRAL)
Closing Date: 14/10/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Navutu Depot, Lautoka and will report to the Credit Controller.

Key Responsibilities:

Provide revenue collection support for unpaid bills and effectively monitor overdue accounts; Liaise with the Team Leader Revenue Services for disconnection of overdue accounts; Attend to customer queries and provide timely customer liaison services; Communicate to customer on their debt issues and account status; Ensure all overdue accounts are disconnected and special disconnection listing for special areas are actioned on time; Assist in monitoring debt ...
Job Ref: VAC 62/24
VAC 62/24 – TRAINEE SYSTEM CONTROLLER – 2 POSITIONS (WESTERN)
Closing Date: 14/10/2024 at 04:00 PM

The positions will be based at the Energy Fiji Limited’s National Control Centre (NCC) Vuda, Lautoka and will report to the Team Leader System Operations.

Key Responsibilities:

Assist in controlling the loading of generating sets over which he has direct control in order to ensure efficient operation of the units; Issue instructions to station operators by telephone or radio telephone for the production of energy and subsequent distribution to lines on basis of load, equipment availability, and inter-connections with other power stations within ...
Job Ref: VAC 47/24
VAC 47/24 – GENERATION DISPATCHER (WESTERN)
Closing Date: 14/10/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s National Control Centre (NCC) Vuda, Lautoka and will report to Team Leader Operations Planning.

Key Responsibilities:

Coordinate and prepare of Generation Dispatch plans of all Generating Assets as per Executive instructions; Maintain generator characteristics database (MW, SFC, OPC and other related data); Monitor generator availability; Prepare Generation Dispatch schedule; Carry out post-dispatch analysis and recommend improvements; Maintain all Generation related event database; Ensure optimum utilization of Hydro resources; Monitor Metrological Forecast & ensure appropriate reflection in Generation Plan; Coordinate ...