Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Job Vacancies

Job Ref: VAC 39/24
VAC 39/24 – APPRENTICESHIP SCHEME SCADA TECHNICIAN – 3 POSITIONS (WESTERN)
Closing Date: 06/05/2024 at 04:00 PM

The positions will be based at the Energy Fiji Limited’s Navutu Depot, Lautoka and will report to the SCADA Engineer (Western).

Key Responsibilities:

Will always work under the supervision of a Competent and/or Authorised Technicians, Senior Technicians, Supervisors, and/or Engineers to inspect, replace, test, service, troubleshoot, and complete preventive maintenance tasks on all SCADA & Comms related Equipment, Systems, and/or Networks; Under supervision and guidance he/she will always provide assistance in the use of test equipment, meters, and tools to check, test, troubleshoot ...
Job Ref: VAC 33/24
VAC 33/24 – GRADUATE ELECTRICAL ENGINEER (WESTERN)
Closing Date: 06/05/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Navutu Depot, Lautoka and will report to the General Manager Special Projects.

Key Responsibilities:

Assist with the engineering designs or design reviews for new development projects as required, including participation in developing project feasibility study reports; Prepare Tender Specifications and administer tendering process, including evaluation of tender bids and contract preparation; Assist with the coordination of internal stakeholders, Project Consultants and Turn-key Contractors for execution of projects; Assist with the commissioning of equipment within area ...
Job Ref: VAC 21/24
VAC 21/24 – PART TIME CUSTOMER SERVICE REPRESENTATIVE (CENTRAL)
Closing Date: 06/05/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Team Leader Contact Centre.

Key Responsibilities:

Respond to telephone enquiries from EFL customers and contractors requiring assistance in resolving a particular problem or complaint; Provide information and assistance to assist customers resolve or better understand their problems or enquiries in relation to billing, new connection, disconnection and reconnection; Utilize Gentrack to extract relevant information to assist EFL customers and contractors with their inquiry; Schedule, assign or act on ...
Job Ref: VAC 20/24
VAC 20/24 – REVENUE SERVICES OFFICER (CENTRAL)
Closing Date: 06/05/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Head, Office and will report to the Team Leader Revenue Services (Central).

Key Responsibilities:

Run and print CFI report and monitor implementation by the Meter readers and update system accordingly; Do Data Entry; work on billing Queues, work on overdue and unbilled reports; Compiling daily reconnection report and attending to Reconnection Service orders and close SOA promptly and on daily basis; Liaise with Contact Centre on over 24 hours reconnection report and ensure no reconnection ...