Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Electricity Act

The powers, functions & duties of the Company under the Electricity Act is for the basic purposes of providing and maintaining power supply that is financially viable, economically sound and consistent with the required standards of safety, security and quality.

Electricity Act 2017 – Act No 13 of 2017