Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Job Vacancies

Job Ref: VAC 87/24
VAC 87/24 – METER ATTENDANT (CENTRAL)
Closing Date: 01/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Team Leader Revenue Services Central.

Key Responsibilities:

Read Electricity meters and enter the energy consumption figures in the meter sheet; Disconnect overdue customer accounts as tagged by the system; Disconnect mode will be as authorized by EFL;  Check that Electricity meters are not tampered or damaged; Check that disconnected meters have not been reconnected without proper authorization and also check seals on service fuse box are intact; Will note ...
Job Ref: VAC 86/24
VAC 86/24 – INSTALLATION & MAINTENACE ELECTRICIAN ‘A’ (CENTRAL)
Closing Date: 01/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Installation Inspection Coordinator Central.

Key Responsibilities:

Work as an electrician under general supervision in the inspection of electrical wiring and fixtures in buildings and electrical plants. Carry out pre-inspection electrical tests and visual inspection on electrical installation to ensure standards compliance prior to connection to EFL grid for domestic, commercial and industrial customers Ensure that electrical wiring and equipment is in compliance with full requirements of ...
Job Ref: VAC 85/24
VAC 85/24 – DEBTORS OFFICER (CENTRAL)
Closing Date: 01/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Head Office, Suva and will report to the Credit Controller.

Key Responsibilities:

Provide revenue collection support for unpaid bills and effectively monitor overdue accounts; Liaise with the Team Leader Revenue Services for disconnection of overdue accounts; Attend to customer queries and provide timely customer liaison services; Communicate to customer on their debt issues and account status; Ensure all overdue accounts are disconnected and special disconnection listing for special areas are actioned on time; Assist in monitoring debt ...
Job Ref: VAC 84/24
VAC 84/24 – CUSTOMER SERVICE REPRESENTATIVE – CUSTOMER CARE (WESTERN)
Closing Date: 01/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Rakiraki Office and will report to the Team Leader Customer Services Western.

Key Responsibilities:

Analyze and Identify customer inquiries efficiently and accurately from EFL customers and contractors requiring assistance in resolving a particular problem or complaint. Identify customer problems and offer solutions to customers in regard to General Inquiries, Billing inquiries, Disconnections and Reconnections, New connections or any alternation to their current power connection Work effectively in a multi-disciplinary team environment where work priorities ...
Job Ref: VAC 83/24
VAC 83/24 – GENERATION MECHANICAL TECHNICIAN (WESTERN)
Closing Date: 01/07/2024 at 04:00 PM

The position will be based at the Energy Fiji Limited’s Sigatoka Power Station and will report to the Team Leader Butoni and Sigatoka Power Station.

Key Responsibilities

Ensure all safety procedures in place are adhere to according to the Occupational Health and Safety Act and the Authority’s Safety rules and procedures. Carry out assigned daily works plan for operation, repair and maintenance of power stations. Dismantling of mechanical items and makes visual inspection as well as performance tests, using measuring instruments and apparatus. Determines types ...