Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

CHANGE IN COVID-19 ASSISTANCE FOR DOMESTIC SUBSIDIZED CUSTOMERS

31 March 2021

EFL’s COVID-19 Relief Assistance that was announced as part of the Government’s COVID-19 Relief Budget will be ending on the 31st of March 2021. The additional 52% subsidy and 4 weeks grace period will no longer be offered after 31st of March 2021.

Only the initial 48% Government subsidy, on the first 100 units, will remain for our valued subsidised customers.

Please click on the link below for more information

Change in COVID-19 Relief - March 2021 

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